1 Year Customer Warranty for Renovation Services
(Workmanship Warranty)
The Warranty sets out the terms upon which DoMyRenos offers warranty coverage for the workmanship supplied by the company to its Customers, and for the installation services provided by DoMyRenos Installers. Terms defined in DoMyRenos Terms and Conditions bear the same meaning when used in this warranty. Your attention is drawn to DoMyRenos Terms and Conditions, which includes provisions relevant to the warranty set out below.
1. Installation services (workmanship and Installation warranty)
1.1 DoMyRenos warrants to you that the workmanship will be performed by the appropriately qualified and trained DoMyRenos trade using reasonable care and skill, to such high standard of quality as it is reasonable for you to expect.
1.2 The Warranty Period for the workmanship and installation services shall be one year from completion of such service
1.3 This workmanship warranty covers workmanship and installation services only. Products and parts are covered by their individual manufacturers warranty as applicable.
2. Remedial Action
2.1 If you make a valid claim about our service in accordance with DoMyRenos Terms and Conditions, DoMyRenos may arrange for the relevant Products to be reinstalled by one of DoMyRenos or approved Installers or refund to the customer the charge for the relevant part of the
Installation Service (or a proportionate part of such charge).
3. Exceptions
3.1 This Warranty will only apply:
3.2 If the Product has been installed by DoMyRenos Installer and has been properly used and maintained throughout the Warranty Period in line with manufacturers instructions.
3.3 If you have informed DoMyRenos of the alleged defect within the Warranty Period and within a reasonable period of discovery.
4. General conditions
4.1 You will promptly provide all information and support (including access to site and services) reasonably necessary to enable DoMyRenos to evaluate any alleged defect and to perform its obligations under this Warranty.
4.2 You agree that all premises, plant, power, fuel support services and other inputs that you provide for the installation and use of the Products are reasonable, are fit for purpose and will be properly used and provided.
5. Expertise
5.1 Any dispute as to whether a defect is covered by this warranty shall be immediately referred at the request of either party to Supplier or Manufacturer.
6. Third Party Rights to non-commercial
6.1 When DoMyRenos has installed a system in a property that is sold within the Warranty Period the warranty will pass to the new legal owner of the property. It may not be transferred to or exercised by any third party.
7. Manufacturer’s Product Warranty
7.1 Most Products supplied by DoMyRenos come with the benefit of a manufacturer’s product guarantee. Where a claim in respect of any of the Products is notified to DoMyRenos by you in accordance with the DoMyRenos Terms and Conditions, DoMyRenos will liaise with the manufacturer and use all reasonable endeavours to secure a replacement of the Product (or the part in question) or a refund of the price of the Product or a proportionate part of the price).